Job Detail

Graduate Trainees

UGAFODE Microfinance Limited
Category : Customer Service Experience(s) : 0 Year


We are seeking to recruit four university graduates to work in our customer service department

About UGAFODE Microfinance Limited

UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank's regulations and guidelines and was founded in 1994 to provide quality microfinance services. Job Summary: The Credit Officer Individual Lending is mainly responsible for recruiting of clients and visiting prospective clients homes and business to access the credit worthiness and will manage the portfolio effectively and efficiently to ensure sustainability


  • Work closely with the Branch Manager,
  • Draws the monthly action plan for the field promotion activities of the attached branch;
  • Implements the schedule of action plan agreed at the beginning of the month and provide daily feedback to his/her direct supervisor;
  • Responsible to represent and comprehensively explain UGAFODE mission and vision and all other products to the potential customers;
  • Develop excellent product knowledge of UGAFODE products and that of other competitors in the market, as well as take responsibility to stay updated with the changes related the products’ features that might occur and provide a transparent information to the potential customer;
  • Responsible to conduct financial literacy trainings to communities, schools and UGAFODE existing clients.
  • Sells and cross sells all the savings accounts accordingly and other alternative delivery channel products, such as, AirSave, Money Transfer, Mobile Money, etc.;
  • Suggests specific or particular savings promotion activities according to the specifics of the area and prepare the action plan in the branch level;

NB: Applicants should be from Mbale & must be able to speak the local language.

How to Apply:
All suitably qualified and interested candidates should send their applications which should include a motivation letter and an up-to-date detailed CV via E-mail only to the address below:

Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda

Email to: (Please indicate the position you are applying for in the subject line)


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